In Switzerland we usually meet our clients where it is most convenient for them. We have different meeting spots in many Swiss cities. For our international clients we are happy to travel and meet them personally, if requested. But we also offer remote advisory over video calls, phone or e-mail. All our jewellery can be shipped by a fully insured courier (Malca Amit) to any location.
Gems and diamond jewellery are sensitive to external influences. Even diamonds can chip or crack if they hit against a hard object.
Each type of gem demand a different type of care, but we generally recommend the following:
- Don’t wear your jewellery while showering or bathing and avoid contact with lotion, perfume, hairspray, sun screen, cosmetics etc.
- Don’t wear your jewellery while cleaning, gardening, working out or hiking. Aggressive cleaning products, chlorinated and salt water could impact the color of the metals and harm the gem stones.
- We strongly advise against swimming with your jewellery. Cold water makes your finger shrink and you risk it to lose rings and chlorinated water is harmful for fine jewellery.
- If it is a piece you wear regularly, bring it to a jeweller once a year to get the settings checked. Daily use could loosen them.
Each jewellery will come with a specific care instruction.
It very much depends on what you are looking for and how fast you can make decisions. It could take just a few weeks or several months if your looking for a rare gem. Once the gems have been sourced and you have decided for a design, we can estimate more accurately when the jewellery can be delivered.
Besides “I made this” being much more nicer than “I bought this”, there a many reasons to use our service to create uniq jewellery pieces:
- You will get the maximum out of your budget, because we don’t have a fix stock of gems or jewellery and we can directly access gem suppliers and skip middlemen within the supply chain of gemstones.
- You have the opportunity to let us create a piece of jewellery that has never been made or that you always wanted to have, instead of choosing from a “ready to wear” selection.
- During the whole process we want to be your sounding board in helping finding out what might suit you and what is technically feasible. Because we are gem and diamond experts, designers and goldsmiths at the same time, we have well rounded experience in all key elements surrounding any type of jewellery.